Property Management Services Authority
Gazettes Disciplinary Sanction Orders in Respect of Three Disciplinary Cases
The Property Management Services Authority (PMSA), pursuant to Section 26 (3) (b) of the Property Management Services Ordinance (Cap. 626) (PMSO), publishes in the Gazette today notices of the disciplinary sanction orders made by the Disciplinary Committee (DC) of the PMSA under section 26(1) of the PMSO in respect of three disciplinary cases involving licensed property management company (PMC) licence holders. Details of the three cases are as follows:
Licensed PMC 1
In the course of managing a property in Kowloon, the licensed PMC concerned committed a disciplinary offence under Section 4(a) of the PMSO (i.e. neglect in a professional respect). The Disciplinary Hearing Panel (the Panel) of the DC imposed a written reprimand and a fine of HK$53,000 on the PMC.
During its management of the property, the PMC failed to act in accordance with the Building Management Ordinance (Cap. 344) which was in force during the relevant period and the PMSA’s Code of Conduct on “Carrying out Procurement for Clients and Prevention of Bid-rigging” (Code No.: C11/2022). Without obtaining prior approval by resolution at owners’ meeting of the property, the PMC entered into a cleaning service contract with a service contractor, with the contract sum exceeding 20% of the total budgeted expenditure of the property for the relevant financial year. In addition, during the period from the owners’ meeting held in December 2019 and the owners’ meeting held in June 2025, the PMC failed to discharge its duties as the deed of mutual covenant (DMC) manager of the property to convene owners’ meeting in accordance with the DMC for the re-election of the owners’ committee.
The Panel conducted a hearing on 10 July 2026. Having carefully considered all relevant information of the case and in light of the admission of the allegation by the PMC, the Panel unanimously ruled that the PMC had committed the offence of neglect in a professional respect, thereby contravening Section 4(a) of the PMSO, and imposed the above disciplinary sanction order.
This is the first case since the full implementation of the property management (PM) industry licensing regime whereby a licensed PMC was found to have committed the offence of neglect in a professional respect for entering into a major service contract exceeding 20% of the total budgeted expenditure of the property for the relevant financial year without approval at owners’ meeting, as well as failing over a relatively prolonged period to discharge its duties as the DMC manager to convene owners’ meeting for the re-election of the owners’ committee.
The Panel also ordered under the PMSO for the PMC to pay the costs of the PMSA.
Licensed PMCs 2 and 3
The Panel also conducted hearing on 10 July 2026 in respect of the cases involving Licensed PMCs 2 and 3. Having carefully considered all relevant information and in light of the admission of the allegations by both PMCs, the Panel unanimously ruled that the allegations of disciplinary offences against the two PMCs were substantiated. The details are as follows: Each of the two PMCs was involved in the following two allegations:
- During the relevant licensing period, the two PMCs did not have a licensed property management practitioner (PMP) (Tier 1) who had actual control over the provision of PM services by them. As such, they did not meet the prescribed criterion for holding a PMC licence under Section 6(a) of the Property Management Services (Licensing and Related Matters) Regulation (Cap. 626B) (Licensing Regulation), thereby contravening a prescribed condition imposed on the licence by the PMSA pursuant to Section 10(b) of the Licensing Regulation, and committed a disciplinary offence under Section 4(b) of the PMSO; and
- During the relevant licensing period, after terminating the employment of a licensed PMP, the two PMCs failed to notify the PMSA of the above change within 31 days as required under Section 17(1) of the PMSO, Section 14 and Schedule 4 to the Licensing Regulation. As such, the two PMCs contravened the requirement in the PMSO that was applicable to them, and thereby committed a disciplinary offence under Section 4(c) of the PMSO.
In respect of allegation (1), the DC issued a written reprimand against each of the two PMCs. The DC also ordered that the licence of one of the PMCs be temporarily suspended until the occurrence of a specified event (i.e. the PMC re-engages a licensed PMP (Tier 1) to serve as its actual controller).
In respect of allegation (2), the DC made an order of verbal warning against each of the two PMCs.
Dr James WONG, Chairperson of the PMSA, emphasised, “As the statutory regulatory body of the PM industry, the PMSA deals with disciplinary offences committed by licensees under the PMSO seriously. Licensed PMCs and PMPs must uphold professional principles in handling property management matters, safeguard the professional reputation of the industry, and strengthen public respect and trust in the PM sector. Should any licensee commit the offence of neglect in a professional respect, or fail to continuously meet all relevant licensing criteria and thereby commit a disciplinary offence under the PMSO by contravening the relevant requirement, the PMSA will rigorously follow up in accordance with the law. The PM industry should draw reference from these disciplinary cases.”
The register of licensees on the PMSA website (https://pmsa.org.hk/en/licensing-regime/registers-of-licensees/) has also set out the information of the disciplinary offences in respect of the above three PMCs.
Ends/Friday, 4 September, 2026
Issued at HKT 11:00
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