Property Management Services Authority Gazettes Disciplinary Hearing Orders in Respect of Four Disciplinary Cases
The Property Management Services Authority (PMSA) , pursuant to section 26 (3) (b) of the Property Management Services Ordinance (Cap. 626) (PMSO), publishes in the Gazette today notices in respect of disciplinary orders made by the Disciplinary Committee (DC) of the PMSA under section 26 (1) of the PMSO against four property management company (PMC) licence holders. Details of the four disciplinary cases are as follows:
Licensed PMC 1
In the course of managing a property located in Cheung Chau, the licensed PMC, as the deed of mutual covenant (DMC) manager of the property, committed a disciplinary offence under Section 4 (a) of the PMSO (i.e. misconduct or neglect in a professional respect). The Disciplinary Hearing Panel (the Panel) of the DC imposed a severe written reprimand and a fine of HK$125,000 on the licensed PMC.
The property was first occupied in 1998. During its management of the property for approximately 27 years, the licensed PMC failed to discharge its duties as the DMC manager to form an owners’ committee and convene owners’ meetings in accordance with the DMC. In addition, in the minutes of the first owners’ meeting held in 2025, the licensed PMC made material misrepresentations that differed critically from the actual content of the meeting, and failed to properly comply with the relevant requirement of the General Code of Conduct issued by the PMSA.
The Panel conducted hearing on 26 June 2026. The licensed PMC did not admit the allegations made by the PMSA. After the hearing, the Panel unanimously ruled that the licensed PMC had committed misconduct or neglect in a professional respect, thereby contravening Section 4 (a) of the PMSO, and imposed the above disciplinary sanction order.
This is the first case since the full implementation of the property management (PM) industry licensing regime whereby a licensed PMC was found to have committed professional misconduct or neglect for failing over a prolonged period to discharge its duties under the DMC to form owners’ committee and convene owners’ meetings in respects of the property, as well as for making material misrepresentations in the minutes of an owners’ meeting.
The Panel also ordered under the PMSO for the licensed PMC to pay the costs of the PMSA.
Licensed PMCs 2 to 4
The Panel also conducted hearing on 16 June 2026 in respect of the cases involving Licensed PMCs 2 to 4. Having carefully considered all relevant information and in light of the admission of the allegations by the three licensed PMCs, the Panel unanimously ruled that the allegations of disciplinary offences against the three companies were substantiated. The details are as follows:
Each of the three licensed PMCs was involved in two allegations:
- During the relevant licensing period, the licensed PMCs failed to engage sufficient licensed PM practitioners (Tier 1) and/or licensed PM Practitioners (Tier 2) and thus did not meet the minimum manning ratio as specified by the PMSA. As such, it did not meet the prescribed criteria for holding a PMC licence under Section 6 (b) of the Property Management Services (Licensing and Related Matters) Regulation (Cap. 626B) (PMSR), thereby contravening a prescribed condition imposed on its licence by the PMSA pursuant to Section 10 (b) of the PMSR, and committed a disciplinary offence under Section 4 (b) of the PMSO; and
- During the relevant licensing period, after terminating the employment of licensed PM practitioners and/or increasing the number of properties under its management, the licensed PMC failed to notify the PMSA of the above changes within 31 days as required under Section 17 (1) of the PMSO, Section 14 and Schedule 4 to the PMSR. Thus, the licensed PMC contravened a requirement in the PMSO that is applicable to it, and thereby committed a disciplinary offence under Section 4 (c) of the PMSO.
In respect of allegation (1), the DC issued a written reprimand against each of the three licensed PMCs, and imposed a fine of HK$45,000 on each of two of the licensed PMCs and a fine of HK$30,000 on the remaining licensed PMC.
In respect of allegation (2), the DC made an order of verbal warning against each of the three licensed PMCs.
Dr James WONG, Chairperson of the PMSA, emphasised, “As the statutory regulatory body of the PM industry, the PMSA deals with all contraventions of disciplinary offence under the PMSO by licensees seriously. Licensed PMCs and PM practitioners must uphold professional principles in handling property-related matters, safeguard the professional reputation of the industry, and enhance public respect and trust in the PM sector. Should any licensee commit misconduct or neglect in a professional respect, or fail to continuously meet all relevant licensing criteria and thereby commit a disciplinary offence under the PMSO through contravening the relevant requirement, the PMSA will rigorously follow up in accordance with the law. The PM industry should draw reference from the disciplinary hearing cases.”
The register of licensees on the PMSA website (https://pmsa.org.hk/en/licensing-regime/registers-of-licensees/) has also set out the information of the disciplinary offences in respect of the above four licensed PMCs.
Ends/Friday, 14 August, 2026
Issued at HKT 12:00
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