The Guidelines on “Property Management Services Agreement” issued by the Property Management Services Authority (“PMSA”) aim to assist property owners / owners’ organizations and property management companies (“PMCs”) in clearly understanding each other’s rights and responsibilities when entering into a property management services (“PMSs”) agreement for residential properties, so as to safeguard the interests of both parties, promote more effective cooperation between them, thereby enhancing the service quality and professional standard of the PMCs, facilitating the provision of good PMSs, and minimizing unnecessary disputes and conflicts between the parties.
The content of a PMSs agreement varies depending on the scale and nature of individual residential property. Generally, the scope of the PMSs agreement mainly covers the duration of the services agreement, the owners’ responsibilities, the duties of the PMC, the assessment of the remuneration for the PMC, and the handover responsibilities upon termination of the agreement, etc. The PMSA has taken account of the general concerns and disputes related to the various aspects of PMSs agreement so as to provide reference and guidance for owners / owners’ organizations and the PM industry in the preparation of PMSs agreement for typical residential properties. For details, please refer to Guidelines on “Property Management Services Agreement”.
The Guidelines provide only reference and guidance for the formulation of PMSs agreement for typical residential properties. They are for reference purpose only and do not impose any mandatory requirement for including any of the contents in any PMSs agreement. Owners / owners’ organizations should appropriately refer to the contents of the Guidelines according to the specific circumstances of their properties and the types and needs of the services required. If there are any doubt when entering into such agreement, independent legal advice and/or assistance from relevant professionals should be sought. The PMSA makes no express or implied guarantees regarding any contents of the Guidelines, and assumes no liability for any loss or damages incurred by any parties arising from the use of the Guidelines.
