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Code on Access to Information

The Property Management Services Authority (PMSA) has designated an Access to Information Officer who is responsible for ensuring that requests for access to information under the PMSA’s Code on Access to Information (Code) are properly dealt with in accordance with specific procedures.

Information about the PMSA, the public registers containing details of licensed property management companies and practitioners, and other publications are available on the PMSA website. For details, please refer to the list of “Information to be Published or Made Available Routinely” in the Code.

Members of the public may complete the application form to request information held by the PMSA that is not routinely published or made available. Application forms are also available at the PMSA office. Completed application forms may be submitted through the following channels:

1.    In person at the PMSA office;  
2.    By fax to (852) 3696 1100;  
3.    By email to enquiry@pmsa.org.hk; or  
4.    By post to Property Management Services Authority, Rooms 806-808, 8/F, Dah Sing Financial Centre, 248 Queen’s Road East, Wan Chai, Hong Kong (please mark “Access to Information Officer” on the envelope).

The PMSA may refuse to disclose information or refuse to confirm or deny the existence of information in accordance with the categories and reasons set out in Part 2 of the Code.

​​​​​​​Apart from publications and materials distributed free of charge, the PMSA will charge the following fees for information requested:

  1. For each request: HK$100

  2. For each A4 black-and-white photocopy: HK$2 per page  

  3. For each A3 black-and-white photocopy: HK$4 per page  

For any enquiries, please contact the Access to Information Officer by email at enquiry@pmsa.org.hk .