Regulatory Framework

Licensees are required to comply with certain requirements set out in the Property Management Services Ordinance (Cap. 626) (PMSO) and the Property Management Services (Licensing and Other Matters) Regulation. If a licensee fails to comply with a requirement, he may commit a disciplinary offence.
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If the Property Management Services Authority (PMSA) has reasonable cause to suspect that a licensee has committed a disciplinary offence or the licensee no longer meets any of the prescribed criteria for holding the licence, the PMSA may conduct an investigation. If, at the conclusion of an investigation, the PMSA is satisfied that there is evidence that tends to establish the matter concerned, the PMSA may decide that a hearing be conducted. If, at the conclusion of a hearing, the PMSA is satisfied that the matter is established, it may discipline the licensee.