Assistant Manager (Complaints and Enforcement) (6-month contract)
(Ref. No.: PMSA-AMCE-33/26)
The Property Management Services Authority (PMSA) is the statutory body established under the Property Management Services Ordinance (Cap 626)(PMSO) and is tasked to regulate and promote the development of the property management (PM) industry. For further details about the PMSA, please visit website at www.pmsa.org.hk.
Applications are invited for the following position:
Assistant Manager (Complaints and Enforcement) (6-month contract) (Ref. No.: PMSA-AMCE-33/26)
Responsibilities
Reporting to the Senior Manager (Complaints and Enforcement), the appointee will be required to:
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Handle complaints and investigate suspected disciplinary and other offences under the PMSO;
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Conduct investigations and gather evidence, including interviewing relevant parties and requesting information, in accordance with the PMSO and other relevant ordinances;
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Prepare case reports, statistical reports and management- reports;
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Liaise with other law enforcement agencies and refer cases to relevant agencies where required;
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Conduct enforcement inspections;
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Prepare for and attend disciplinary and appeal hearings and court proceedings as a witness; and
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Perform ad-hoc assignments as directed.
Requirements
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A recognised university degree or equivalent qualification;
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At least 5 years relevant experience in complaints handling, law enforcement, investigation or regulatory field;
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Ability to interpret and enforce relevant legislation and regulatory requirements;
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Experience in regulatory bodies, authorities, public administration or relevant industries is desirable;
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A team player with a strong sense of responsibility and good interpersonal and problem solving skills;
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Positive, pragmatic and able to work under pressure; and
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Good command of written and spoken English and Chinese.
Remuneration will be commensurate with qualifications and experience. This position is offered on a temporary contract.
Interested parties please send your curriculum vitae stating the position (with reference number) you are applying for, current and expected salary by email to hr@pmsa.org.hk. Review of applications will continue until the vacancy is filled.
Where appropriate, applicants may also be considered for other vacancies within the organization. All information provided by applicants will be treated in strict confidence and used for recruitment purposes only. Information provided will be kept for 12 months and will be destroyed afterwards.
