PMSA Annual Report 2024-25

5 Annual Report 2024-25 Property Management Services Authority 行政總裁報告 Chief Executive Officer’s Report 財務報告 Financial Highlights 年度概覽 Highlights of the Year 年度回顧 Review of the Year 積極溝通聯繫 Active Communication 機構管治 Corporate Governance 主席的話 Chairperson’s Message 推動持續進修 Promoting Continuous Professional Development (2024.4.1 – 2025.3.31) 制定專業標準 Setting Professional Standard 189 個監管局認可專業團體及其他機構 的活動╱課程 activities/courses of PMSA Recognised Professional Bodies/other organisations 認可 Recognised 3,800 物管人（第 2 級）牌照持有人須按牌照規定參與每 年最少 6 小時符合要求的活動╱課程 PM practitioner ( Tier 2 ) licence holders have to participate in at least 6 hours of activities/courses each year which meet the CPD requirement as stipulated in the licence 4 份操守守則及良好作業指南 Codes of Conduct and Best Practice Guides 修訂 Amended 4 場持續專業發展講座（實體及網上） CPD seminars (physical and online) 舉辦 Organised 7,600 名持牌物管從業員須強制參與 licensed PM practitioners have to participate on mandatory basis 持續專業發展計劃 CPD Scheme 2024 (2024.1.1 – 2024.12.31) 2025 (2025.1.1 – 2025.3.31) 3 份操守守則及良好作業指南 Codes of Conduct and Best Practice Guides 發出 lssued 8 宗紀律聆訊 disciplinary hearings 進行 Held 3,800 物管人（第 1 級）牌照持有人須按牌照規定 參與每年最少 12 小時符合要求的活動╱課程 PM practitioner ( Tier 1 ) licence holders have to participate in at least 12 hours of activities/courses each year which meet the CPD requirement as stipulated in the licence 名 1,150 分階段實施強制參與， Implemented mandatory participation by stages 物管人（第 1 級）牌照持有人率先須按牌照 規定參與每年最少 12 小時符合要求的活動╱課程 PM practitioners (Tier 1) firstly have to participate in at least 12 hours of activities/courses each year which meet the CPD requirement as stipulated in the licence 名 379 監管局認可專業團體及 其他機構的活動╱課程 activities/courses of PMSA Recognised Professional Bodies/other organisations 認可 Recognised 個 24 持續專業發展講座（實體及網上） CPD seminars (physical and online) 舉辦 Organised 場 名 1,053 個物業進行合規巡查 properties 於 Conducted compliance inspection in 663 間持牌物管公司 licensed PM companies 涉及 involving 91 Conducted 對擁有私人泳池 的物業進行 次巡查 inspect ions on propert ies with private swimming pool （截至 as at 2025.3.31） 1,107 宗投訴個案 complaint cases 處理 Handled 1,102 宗屬監管局職權範圍內 within jurisdiction 1,102 宗與持牌人相關 related to licensees 自發牌制度過渡期完結後 After the transitional period of the licensing regime 逾 over 逾 over 逾 over 逾 over